Pet Resort Hours
- Monday through Friday: 7 am to 6 pm
- Saturday: 8 am to 2 pm – no after-hours check-in or checkout
- Sunday: 8 am to 2 pm – no after-hours check-in or checkout
Important! Please Read!!!
- If your female dog has started showing signs of estrus, (being in heat), including vaginal swelling, discharge, etc., she cannot be boarded in our facility until 30 days have passed since her heat cycle has completely ended. This window allows the hormones to subside, which keeps the kenneled dogs calmer and your female safe from any hormone-related interactions.
- All pets’ vaccinations must be current to schedule a lodging appointment. Vaccines required are Rabies, DHPP, Bordetella, and, as of March 1, 2019, Canine Influenza.
- All pets (whether patients of AHS or not) who are scheduled for boarding must have a current examination by one of our Animal Hospital of Statesville veterinarians within one year PRIOR to boarding.
- Any pet on the following medications are NOT eligible to board: Seizure medications, Insulin (diabetic pets), Lasix, Sotalol.
- Pets on the following medications will need approval to board from one of our veterinarians: Pimobendan, Florinef, Prednisone.
Canine Lodging
Animal Hospital of Statesville’s Resort & Spa opened in 1985 to offer the pet-owning public an opportunity to have their pets cared for in a loving and safe environment while they are away. Several remodels later, our lodging facility offers a home away from home – ultimate comfy suites for dogs in a climate-controlled environment. We also offer Daycare for pets in need of companionship during the day. The different sizes and cost are listed at the bottom of this page. Studio, Master and Twin Suite guests receive three potty breaks per day and comfy bedding. We also have eight Luxury Suites. Luxury Suites include three potty breaks and two playtimes per day. Our Luxury Suites also feature a flat-screen TV featuring The Disney Channel, individual suite webcams and super-comfy bone beds or blankets, whichever you prefer, for nighttime sleeping and daytime napping. Owners will receive Stay and Play daily updates. Luxury Suite furry guests receive a complimentary brush out and bandana. ALL guests receive late evening potty breaks. Additional playtimes may be added for $6.30 each, up to 2 times daily. However, playtimes cannot be guaranteed for pets in Studio, Twin or Master Suites. Playtimes for those guests are dependent upon the number of canine guests we have. Only Luxury Suite and Day Care guests have guaranteed playtimes. We now have extended hours for check in and checkout, which has eliminated the need for after-hours check-in/out.
Pets are fed a dry I/D diet. If you prefer your pet to have canned food only, or dry food mixed with canned, you are responsible for bringing the canned food, or purchasing it at AHS. You are welcome to provide your own dry food, as well, if you would prefer. If you bring your own food or treats, we ask that you place them in an airtight plastic container. DUE TO LIMITED SPACE FOR STORAGE, WE ASK THAT YOU DO NOT BRING WHOLE BAGS OF FOOD, BLANKETS OR LARGE CONTAINERS! Please bring only enough food for your pet's stay with us!
Luxury Suites Daily Itinerary
| Times | Activity |
| 7am | Up and at 'em!!! Lodging & Daycare dogs will be here soon, ready to stay & play. Animal Planet is turned on. |
| 7am - 12pm | Potty breaks, breakfast & fresh water is served, grooming and open play times begin. (Depends on weather and how long your pet wants to play up to 15 minutes.) Lots of romping, sniffing, and lounging! |
| 12pm - 2pm | Potty break, lunch and a well-deserved nap. |
| 2pm - 6pm | Supper, potty break, evening playtimes(Depends on weather and how long your pet wants to stay out up to 15 minutes) |
| 6pm | Bedtime treat and lights out! Gotta rest up for another busy play day tomorrow! |
| PLAYTIMES | May vary day-to-day and on weekends. Pets will receive all scheduled activities. These all depend on the weather and how long your pet wants to play, up to 15 minutes. |
Studio, Master, and Twin Suites Daily Itinerary
| Times | Activity |
| 7am | Up and at 'em!!! Lodging & Daycare dogs will be here soon, ready to stay and play. |
| 7am - 12pm | Potty breaks, breakfast & fresh water is served, grooming and open play times begin. (Depends on weather and how long your pet wants to play up to 15 minutes. Included in Luxury suite lodging and offered for an additional $6.30 to any other suites*.) Lots of romping, sniffing, and lounging! |
| 12pm - 2pm | Potty break, lunch and a well-deserved nap. |
| 2pm - 6pm | Supper, potty break, evening playtimes (option) Playtimes depend on weather and how long your pet wants to stay out up to 15 minutes and are only guaranteed for Luxury Suite guests. Available depending on number of guests we have during their stay,. |
| 6pm |
Bedtime treat and lights out! Gotta rest up for another busy play day tomorrow! *PLAYTIMES: May vary day-to-day and on weekends. Pets will receive all scheduled activities. These all depend on the weather and how long your pet wants to play, up to 15 minutes. Guaranteed playtimes for Luxury Suite guests. All other suites - playtimes depend on how many guests we have during their stay. |
Pet Quarters Resort and Spa Advantages
A doctor is always available should problems arise while you are away. Also, needed medical attention such as surgeries, dentals, yearly exam and wellness visits or other procedures can be completed so your pet can be fully recovered when you return. If your pet requires medical attention anytime after hours, there is an additional fee for the veterinarian on call to attend to your pet. Spa services (weekdays only) may be scheduled to bathe and brush your pet to be ready for a pleasant family reunion upon your return home. Perhaps the biggest advantage of leaving your pet at the “Pet Quarters Resort & Spa” is our compassionate and loyal staff. We are committed to the wellbeing, comfort and happiness of your pet.
Tender Loving Care
TLC is for any dog that enjoys special attention. This can be running and playing in our enclosed play yard or just lots of hugs and kisses. TLC is great for reassuring the first-time guest or for the active pet that needs to use up energy. It is also very beneficial for the senior dog that needs daily activity to prevent stiffening. Our Guest Services Assistants will give every pet attention and compassion throughout the day!
Doggie Daycare
Looking for a fun place to leave your furry kid to play and stay while you’re away at work? We have just the place! During your pet’s stay, they will enjoy lots of tail-wagging fun, attention, and social time. We offer group playtimes with lots of fun activities. In order for your furry kid to enjoy the playtime, pet parents will need to sign a waiver form and all pets will have to pass our temperament test. Let your pet enjoy the day with friends while you’re away at work. All pets’ vaccinations must be current to schedule a daycare visit. If you'd like for your pet to take advantage of our Spa services, please make arrangements when you reserve your daycare spot. Spa services are not available on weekends.
Playtime
Playtimes are included with our Daycare pets and for pets staying in a Luxury Suite. For pets that are staying in other suites, their “parents” can select the playtime option during their stay ($6.30 per 15-minute play session). Playtimes are not available for pets staying in “other suites” on Saturdays or Sundays and are not guaranteed as the number of walks depend on how many guests are boarding. All playtimes depend on weather, and how long your pet wants to play, up to 15 minutes . All dogs participating in Playtime must be spayed or neutered.
Our play yard provides a great, safe place for your dog to explore. Filled with toys, a kiddie pool and a shady area, your pet will never be bored. Add to that, a “bridge” with tunnels, and a long tube (for the adventurous dog) along with play toys and a Guest Services Assistant, and they’re all set! Your pet will be evaluated, and if the requirements are met, your pet may also be introduced to other dogs. Introductions are initiated on a leash. Our GSAs monitor your dog’s behavior around the other dogs, and watch for any body language that may be a concern. Once your dog has had time to fully adjust to his new friend, both leashes are removed and play time is full speed ahead! Our GSAs will continue to do these slow introductions for all new furry friends that are approved for group play times. All owners are required to sign a group play time waiver/release form prior to their pets joining group play time. Some dogs may not want to participate in a group play time – they may want their Guest Services Assistant (GSA) all to themselves! These pets will explore the play area one-on-one with their personal GSA. Play times may include brush outs, or some special attention inside if it’s too hot or too cold outside, or in inclement weather. Some pets also appreciate a hand-walk in our real grass area – whatever it takes to make your pet feel comfortable!
The play area is not only for playtimes. We also use this area for your pet’s potty breaks during their stay. This way, we can monitor your pet’s potty habits, making sure they do their “business” before coming back inside. This area is constantly monitored for cleanliness and is scooped regularly. If we see that a pet does not like our play area for potty breaks, a GSA may decide to walk them in our real grass area – because some dogs just don’t LIKE the fake stuff! Any concerns about your pet will be brought to the attention of one of our doctors immediately.
Canine Boarding Fees
All boarding and day care fees subject to change without notice!
- Studio Suite (4'x5') $37.00/night*
- Master Suite (5'x7') $43.00/night*
- Twin Suite (4'x5') + (4'x10') separated by a raisable door $50.50/night*
- Luxury Suite (7'x10') $63.50/night*
*Please add $11 per night for Friday and/or Saturday boarding
*There are additional fees for medication, hand walks and extra playtimes. Ask about our lodging for exotic pets. Playtimes are guaranteed only for our Luxury Suite guests, and playtimes over the allotted amount may not be possible, depending upon the number of guests in our Resort.
Ask us about a shared lodging discount!
Canine Day Care
- Single Day: $32.00
- Half-Day: $16.80
Doggie Day Care Plans:
- 5-day Plan: $141.00
- 10-day Plan: $282.50
- 20-day Plan: $565.00
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